Software Advice, the content platform for adopting technology in small and medium-sized businesses, conducted a survey of 1,000 employees on their opinions on work automation.
Overview of the variety of employee experiences on the topic.
Employees are generally optimistic about new technologies
Digital job automation is transforming the work and processes previously managed by employees.
Today, artificial intelligence (AI) and certain software are responsible for automating certain manual and/or repetitive tasks of today to potentially replace tomorrow’s workers.
While 64% of employees surveyed believe the pandemic has accelerated their company’s digital adoption thanks to chatbots, software or other virtual meetings, 38% of them are “optimistic” about technology in the workplace for 13% are “excited”.
Learn how to use automation
77% of respondents believe their employer should train them in more digital skills and thus in mastering task automation tools.
Another sign of this enthusiasm for automation: 62.50% say that their current employer helps them to understand and improve their knowledge of the latest technologies relevant to their field of work.
When it comes to a hypothetical future, 38% think it is “fairly likely” and 15% “very likely” that their current job will be massively changed by 2032 as a result of automation.
48% also believe there will be more job opportunities in the future through automation.
However, uncertainty is relatively present in people’s minds, with 20% of respondents not knowing whether automation will have a positive or negative impact on employment.
Time and presence: the barriers to learning digital skills in business
Despite this optimistic attitude towards automation and its potential positive impact on employment, lack of time is the biggest barrier to digital skills training, reflected in 49% of the responses.
Another point that could prove to be a blockade in the implementation of digital further training in the company in times of the pandemic: 55% of the answers express a preference for face-to-face training.
“We are finding that employees are really in demand for further training.
Businesses need to set up dedicated time slots, as remote working has already blurred the lines between personal and professional life: asking employees to invest personal time would pull the strings.
But investing working hours in further training promises an upswing or a successful reorganization and happier employees.”
comments Caroline Rousseau, analyst at Software Advice
Given the sustainability of remote working, creating a digital skills training plan can be the winning strategy for companies looking to evolve and adapt to the changes of our time while anticipating the future.
It is up to each company to determine the formula that best suits its teleworking policy: online training, face-to-face or hybrid solution…
Methodology:
To collect this data, Software Advice interviewed a total of 1,000 respondents in France between November 18 and 22, 2021 companies with fewer than 250 employees. The online data collection platform is compliant with ISO 20252, ESOMAR, MRS, ARF, MRIA, AMA, AMSRO, and Insights Association standards. It has over 155 million survey takers in over 130 countries. Software Advice’s team of content analysts and marketers analyze the data following a precise cleaning process (quality control) and question filtering method.
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